Services for Insured Patient
Bangkok Hospital Rayong is happy to help in coordination with your insurance company. Each year, thousands of patients from all over the world visit Bangkok Hospital that received winning award in medical services and international accreditation. Therefore, to response the needs of our insured patient, we have agreement and wide contracted partner with insurance companies around the world. For eligibility of benefits and limitations, the hospital recommends you to contact your insurance company before planning your treatment. You can check the insurance contractors to make sure if the insurance you have is whether contracted to the hospital?
Services for Insured Patient
Bangkok Hospital Rayong is happy to help in coordination with your insurance company. Each year, thousands of patients from all over the world visit Bangkok Hospital that received winning award in medical services and international accreditation. Therefore, to response the needs of our insured patient, we have agreement and wide contracted partner with insurance companies around the world. For eligibility of benefits and limitations, the hospital recommends you to contact your insurance company before planning your treatment. You can check the insurance contractors to make sure if the insurance you have is whether contracted to the hospital?
Unplanned Emergency or In-patient Services
In case of an emergency or an unscheduled in-patient. Your insurance may still provide some coverage for treatment.
Step 1
For those who have private health insurance, both of Thai and foreigner may be covered for medical expenses at Bangkok Hospital. We work with leading insurance companies. Please ask for the list of insurance companies before receiving the service at
Contact Center : 038-921-921 , 033-108-999 or 038-921-999
Email : [email protected]
Step 2
1. Out-patient services
- The patient signs a consent form before receiving services at the registration.
- In case there is any excess or deductible, the patient must pay by himself/herself.
3. Unplanned in-patient services
- Contact the hospital to make an appointment and provide your contact details.
- The hospital officer coordinates with the insurance company to verify eligibility and benefits.
- If there is any excess or deductible, the patient must pay by himself/herself.
Step 3
For inquiries about benefits and conditions of coverage, please contact
Insurance Customer Service Center (ICS)
Tel. 033-108-999 และ 038-921-999
*Note: In case you have more insurance benefits, please contact us before receiving the services.
Out-patient services
Your insurance company may have specific contract with the hospital to provide cashless for out-patient services under your insurance plan.
Your insurance company may have specific contract with the hospital to provide cashless service under your insurance plan. If cashless service is not in your insurance plan, the patient is responsible to pay for the medical expenses themselves and reimburse directly with the insurance company later. The hospital will prepare medical documents for claims such as medical certificates, receipts for you, etc.
Planned in-patient services
Bangkok Hospital Rayong can assist you to request guarantee of payment prior to admission.
Please bring the following documents, to make the process smoothly.
- Passport, ID card or driving license
- Insurance card, insurance policy
- Other related documents required by your insurance company such as copy of boarding pass, flight ticket, visa stamp, etc.
- Please note that Bangkok Hospital Rayong reserves the right to refuse a policy from the insurance company at its discretion. The hospital will notify you immediately if your insurance is unacceptable.
- If the documents are not submitted on time, the hospital will not be able to request guarantee of payment from the insurance. In this case, the patient may have to pay the full amount in cash or credit card. Then, the hospital will issue proof of payment so that the client can bring all documents to reimburse with the insurance company.
- Patient may have additional expenses to pay which included such as co-payment, deductible , policy excess, extra meal, VIP room or personal expense; telephone calls or drinks etc.
List of Thailand/Local Insurance
List of Oversea/International Insurance
- April Assistance, (SOS First Denmark)
- Euro Center
- Asian Assistance
- Tokio Marine & Nichido fire
- Prestige International
- Emergency Assistance Japan (EAJ)
- Wellbe
- AIG
- International SOS
- AWP service
- AXA Assistance,
- Europ Assistance T2 (Inter Partner Assistance (IPA)
- Europ Assistance company
- Aetna International
- Falck Global Assistance
- Assist Inter, (WR life)
- Cigna International
- VYV International
- Best Service, etc.
- Welcare
- Savitar group